Agreement to Terms
These Terms and Conditions ("Terms") govern your access to and use of the 92Mobile website located at 92mobile.in (the "Site") and all related services provided by 92Mobile Technologies ("Company," "we," "us," or "our").
By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our Site.
Eligibility
To use our Site and services, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into a binding agreement
- Provide accurate and complete information during registration and checkout
- Not be prohibited from using the Site under applicable laws
User Accounts
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities occurring under your account
- You must notify us immediately of any unauthorized access or security breach
- We reserve the right to suspend or terminate accounts that violate these Terms
- One account per person; multiple accounts may be terminated
Products and Services
Product Information
We strive to provide accurate product descriptions, specifications, images, and pricing. However:
- Product images may vary slightly from actual products due to photography and display settings
- Specifications are sourced from manufacturers and may be updated without prior notice
- We reserve the right to limit quantities on any order
- Product availability is subject to change without notice
Pricing
- All prices are displayed in Indian Rupees (₹/INR) and include applicable taxes unless stated otherwise
- Prices may change without prior notice due to market conditions
- In case of pricing errors, we reserve the right to cancel orders at the incorrect price
- Promotional prices and discounts are valid only during the specified period
Orders and Payments
Order Placement
Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept or reject any order. Order confirmation does not guarantee product availability.
Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD)
- UPI payments (Google Pay, PhonePe, Paytm)
- Credit/Debit Cards (Visa, Mastercard, RuPay)
Order Cancellation
You may cancel your order before it is shipped. Once shipped, the order can only be returned after delivery per our return policy. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
Shipping and Delivery
- We offer free shipping across India on all orders
- Estimated delivery times are indicative and may vary based on location and logistics conditions
- Risk of loss transfers to you upon delivery to the shipping carrier
- We are not responsible for delays caused by shipping carriers, customs, or force majeure events
Returns and Refunds
- Returns are accepted within 7 days of delivery for defective or damaged products
- Products must be in original condition with all accessories, tags, and packaging
- Refunds will be processed within 7-10 business days after receiving the returned item
- Shipping charges for returns due to customer preference are borne by the customer
- Certain products (earbuds with broken seals, personalized items) are non-returnable
Intellectual Property
All content on our Site — including text, images, logos, graphics, product descriptions, blog articles, reviews, code, and design — is the intellectual property of 92Mobile or its licensors and is protected by Indian and international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.
User-Generated Content
By submitting comments, reviews, or any content to our Site, you:
- Grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content
- Represent that you own or have the right to submit such content
- Agree not to submit content that is illegal, offensive, defamatory, or infringes on third-party rights
We reserve the right to moderate, edit, or remove user-generated content at our sole discretion.
Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose
- Scrape, crawl, or use automated tools to extract data without permission
- Attempt to access restricted areas or other users' accounts
- Upload viruses, malware, or any harmful code
- Impersonate another person or provide false information
- Interfere with the Site's operation or security
- Use the Site to spam, phish, or engage in fraudulent activities
Limitation of Liability
To the maximum extent permitted by law, 92Mobile shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the specific product or service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless 92Mobile, its officers, directors, employees, and partners from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from your violation of these Terms or your use of the Site.
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use after changes constitutes acceptance of the modified Terms.
Contact
For questions about these Terms, please contact us at legal@92mobile.in or visit our Contact page.